Refund and Returns Policy

Our business is based on the quality of the products we sell and the reputation we have established.

We will honour your rights under Australian Consumer Protection Laws and will put right any errors on our part.

All return shipping related costs are refundable if:

We made an error on your order

There is damage to your order in shipping

Our returns policy does not apply to notifications of errors or damage more than 72 hours after receipt.

We only covers return postage costs if we are at fault, have sent an incorrect item or there is a manufacturers fault.

In the unlikely event that a product is damaged in transit to you, please send us a digital photograph (2MB or less) of the damaged goods by email, quoting your order number and the product item within 72 hours of receipt of the item to

We will then contact you to arrange an appropriate solution for you.

Thyme to Taste does not offer refunds for change of m

Need help?

Contact us at for questions related to refunds and returns.